Reviews

Heartfelt Reviews

Hear from those we've served

We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Grandfather shares joyful moments with grandchildren in a warm, inviting kitchen filled with love.

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Testimonials

What Families Are Saying

Real Stories from Real People

Everything was handled very professionally and compassionately by Sue.
Author: Ann Henkel rated with 5 stars

Holly was very informative, kind and thorough in helping to preplan cremation and niche placement for my parents. I have a sense of peace moving forward now that some of the hard things are taken care of. Thanks, to Holly and to funeral director Kelsey ~ you have been great to work with!
Author: Patsy Leo rated with 5 stars

I had a very nice visit with the one of your associates going over my final wishes for my funeral, which is isn’t going to be here for a long time I hope (Holly Collin’s)
Author: Paul Hubert rated with 5 stars

I want to thank you all for the great job that was done to fix My husbands grave stone.
Author: Adele A. Costa rated with 5 stars

Very productive. Knew what she was doing.
Author: Alan Taylor rated with 5 stars

Beautiful grounds - great helpful and informative representatives. Holly Collins. Super nice, pleasant and knowledgeable. So comfortable working with her. Wonderful personality. Great staff...
Author: Louann Devine-Zeh rated with 5 stars

Kelsey and Angie are Rockstars. I appreciate their help and patience throughout the pre-planning process. I would recommend their services to anyone and everyone.
Author: Jo Sa rated with 5 stars

I worked with Holly Collins this week to design a headstone for my sister. Holly is very knowledgeable and accommodating to our needs. She went above and beyond to try and match the headstone to our parents headstone. I highly recommend working with Holly!
Author: Robert Munson rated with 5 stars

Bob Sauer was the best. He explained everything thoroughly so I could understand and was very patient when I ended up rescheduling our appointment multiple times.
Author: Crystal Yancy rated with 5 stars

I would personally like to thank Bob Sauer for all his assistance with handling my grandfather arrangements. He has been available and kind to our family since the moment we meet. He was personable and managed to give us a few smiles in our time of grief. Thank you Bob
Author: Tinisha Williams rated with 5 stars

“Two weeks ago we buried our mother at Sunset Cemetery. She passed away in Boston, MA, where we lived, and she had wanted to return to her "home" in Ohio to be buried near her parents and husband, The lovely and kind team at Sunset took full and discreet charge when my mother passed, ensuring she was taken care of in Boston and sent to Cleveland and Sunset. We had pre-planned the funeral, and the team went over all the details with us to ensure everything would be as we wished. Everything was impeccably taken care of, including finding a Romanian priest to perform the chapel ceremony, and finding Calla lily flowers our mother loved. It meant so much to be able to fly in, visit with family in the area, and participate in a truly beautiful funeral service - all without stress or feeling there would be unknown factors. There were none, and we will remember this day of love and celebration forever. I can't express enough our gratitude to Andy (who was there for us when my father passed 19 years ago), Kirstin, and Ariell who really were our "angels" on that special day. Also, the park is so lovely - rolling hills, graceful trees, beautifully kept grounds. Truly a place of peace. Thank you from our hearts...”
Rodica Woodbury June 30, 2026 5 stars

“A truly peaceful and beautifully maintained resting place. The groundskeeping is immaculate, with lush green grass, lovely trees, fountains, and carefully tended flowers. It provides a serene, calming environment that offers a great deal of comfort. The staff is patient, compassionate, and transparent about every option. They ensure every detail is handled with dignity and respect. Holly Collins in particular is wonderful to work with. She was very professional and calming during our first 2 appointments. Thank you Holly!”
Beatrice Oancea May 30, 2026 5 stars

“Angie was so nice when she came to deliver my deed. She was kind sweet and smart and very knowledgeable. She explained everything and made things very clear to me on what I had prepared for. I highly recommend here and appreciate her help and expertise.”
Chiqueta Hood May 16, 2026 5 stars

“I went in to see Bob Sauer to update my funeral planning. I had pretty much done but he made me feel comfortable about other things. He answered all my questions that I had. Thank you Bob Sauer for your help.”
Penny May 03, 2026 5 stars

“Really appreciative of the support and guidance through the process of celebrating my aunts life. Sarah was wonderful to work with and helped make a tough day easier to get through.”
Lauren Maclaren April 30, 2026 5 stars

“Very helpful all the years me and other people I know that have set up our final resting place. Everyone i have ever worked with especially Bob Sauer has been very helpful.”
Carol Sedlak April 18, 2026 5 stars

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