Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Review Us
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
Tim was great!!!! And went out of his way to help me 😀
Author: Carrie rated with 5 stars ★ ★ ★ ★ ★
This is Brenda Church. Our experience was so Awesome from start to finish. We appreciate everything that you did for My Brother, Nicholas Zatezalo and us. Thank You Again!!
Author: Charles Church rated with 5 stars ★ ★ ★ ★ ★
We want to Thank You All for such a professional, compassionate, thorough experience. We appreciate your time and thoughtfulness. Sarah Cook was awesome!!
Author: Brenda Church rated with 5 stars ★ ★ ★ ★ ★
I am very pleased with the help I got from Tim Wolfe in going through our many papers to be sure our plans are in order, given that there are 4 separate contracts involved. Tim also offered several other options we had not considered. I am more comfortable with our plans now
Author: Ron Morgan rated with 5 stars ★ ★ ★ ★ ★
Mercedez went above and beyond for our family. She was always available to answer our questions, no matter how small. She showed us genuine kindness and compassion every step of the way. Her professionalism and care brought us comfort when we needed it most, and we are deeply grateful for her support.
Author: David rated with 5 stars ★ ★ ★ ★ ★
Laura Duckett was very kind, helpful and complete as well as courteous. We did a thorough review of my purchased services and future needs. As previously with Ryan Hurst Thank you all for your kindness. Timothy C. Baker
Author: Timothy Baker rated with 5 stars ★ ★ ★ ★ ★
Thank you to Laura Duckett for her time and patience answering all my questions and helping me finalize preparations for my mother.
Author: Kathleen rated with 5 stars ★ ★ ★ ★ ★
I want to thank Sue Mertus for helping me through a very difficult time in my life. She was so helpful and caring. Thank you Sue for everything.
Author: Christine Maxwell rated with 5 stars ★ ★ ★ ★ ★
Tim Wolfe was very nice and professional. He answered my questions and clarified some information for me. M.J. Collins
Author: Rob Collins rated with 5 stars ★ ★ ★ ★ ★
Today I spoke with Laura about my cemetery options. She was so kind and answered all my questions in detail. It was a very helpful experience!
Author: Amy Hlatky rated with 5 stars ★ ★ ★ ★ ★
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Madeline Mayer February 07, 2026 5 stars ★ ★ ★ ★ ★
Mari January 26, 2026 5 stars ★ ★ ★ ★ ★
“I appreciate the excellent customer service I received from Taylor. When I mentioned that the Navy insignia was missing from my Dad's headstone, she found a replacement, had it installed and had my parents' gravestone levelled--part of Sunset's maintenance program. She kept me informed throughout the process and followed through with a photo, as promised.”
Anne H. January 17, 2026 5 stars ★ ★ ★ ★ ★
“Bob Sauer has been our consultant as we navigated the burials of our parents. This is a very challenging part we inevitably all go through but Bob’s assistance made it as painless as possible. Thanks Sunset staff as well from the family counsel team getting me a cup of tea to Sue one of the funeral coordinators. All around thank you.”
Shari Komar January 09, 2026 5 stars ★ ★ ★ ★ ★
Karl Bartz January 03, 2026 5 stars ★ ★ ★ ★ ★
“I cannot say enough nice things about the staff as a whole at Sunset! Franklin was so kind and wonderful when he brought our grandfather into his care and treated him with such dignity and respect. Kristin was our funeral director. Her compassion and kindness will never be forgotten! From start to finish and every encounter with staff in between was exceptional! Words could never express our families gratitude! Thank you for treating our Papa like family! ”
Duckett Family December 30, 2025 5 stars ★ ★ ★ ★ ★