Reviews

Heartfelt Reviews

Hear from those we've served

We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

Bob Sauer is very informative, knowledgeable made us feel like family. Professionalism at its best. Many Thanks for your help in all matters.
Author: Connie Hathaway rated with 5 stars

Bob Sauer was very knowledgeable about all the questions that I had. I felt that he was very personable and professional. I felt very comfortable talking with Bob about probably the most personal thing I have had to do. I’m happy that he picked up the phone when I called the other day!!
Author: Sandi Ryba rated with 5 stars

Bob was extremely knowledgeable about the property and the services offered. He was patient and answered all of our questions. We toured the grounds and the whole visit was a positive experience.
Author: Lisa Topolski rated with 5 stars

Holly was very kind, understanding, and professional throughout our entire process. I would highly recommend working with Holly.
Author: Rick Vormelker rated with 5 stars

Tim was very helpful with my parents memorial bench! I called him and the next day it was fixed! Thank you for your help Tim!
Author: Linda Placko rated with 5 stars

We appreciated the Memorial Day services that Sunset offered. While we were there we inquired about how to get a veteran emblem on my father’s headstone. Tim was very helpful and informative and gave us the proper form that needed to be filled out. Yesterday the emblem was installed. We are so very happy. Thank you!!
Author: Donald Pultz rated with 5 stars

Bob Sauer was extremely helpful in answering my questions and concerns. Working with Sunset has been a very pleasant experience.
Author: Lisa rated with 5 stars

Everything was handled very professionally and compassionately by Sue.
Author: Ann Henkel rated with 5 stars

Holly was very informative, kind and thorough in helping to preplan cremation and niche placement for my parents. I have a sense of peace moving forward now that some of the hard things are taken care of. Thanks, to Holly and to funeral director Kelsey ~ you have been great to work with!
Author: Patsy Leo rated with 5 stars

I had a very nice visit with the one of your associates going over my final wishes for my funeral, which is isn’t going to be here for a long time I hope (Holly Collin’s)
Author: Paul Hubert rated with 5 stars

Patti Olszewski August 29, 2026 5 stars

Terry Isabella August 01, 2026 5 stars

“Two weeks ago we buried our mother at Sunset Cemetery. She passed away in Boston, MA, where we lived, and she had wanted to return to her "home" in Ohio to be buried near her parents and husband, The lovely and kind team at Sunset took full and discreet charge when my mother passed, ensuring she was taken care of in Boston and sent to Cleveland and Sunset. We had pre-planned the funeral, and the team went over all the details with us to ensure everything would be as we wished. Everything was impeccably taken care of, including finding a Romanian priest to perform the chapel ceremony, and finding Calla lily flowers our mother loved. It meant so much to be able to fly in, visit with family in the area, and participate in a truly beautiful funeral service - all without stress or feeling there would be unknown factors. There were none, and we will remember this day of love and celebration forever. I can't express enough our gratitude to Andy (who was there for us when my father passed 19 years ago), Kirstin, and Ariell who really were our "angels" on that special day. Also, the park is so lovely - rolling hills, graceful trees, beautifully kept grounds. Truly a place of peace. Thank you from our hearts...”
Rodica Woodbury June 30, 2026 5 stars

“I want to thank you all for the great job that was done to fix My husbands grave stone.”
Adele A. Costa June 18, 2026 5 stars

“Very productive. Knew what she was doing.”
Alan Taylor June 16, 2026 5 stars

“Beautiful grounds - great helpful and informative representatives. Holly Collins. Super nice, pleasant and knowledgeable. So comfortable working with her. Wonderful personality. Great staff...”
Louann Devine-Zeh June 13, 2026 5 stars

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